Terms & Conditions
Terms & Conditions
Terms & Conditions
Maassham.nl is a website of Maas-Sham supermarket and belong to Zarak V.O.F residing in Maastricht , registered in the Commercial register of the Kamer van Koophandel in Roermond NU : 87039347 and BTW NU : NL861242166B01 , our address is : Meerssenerweg 97 , 6224AJ , Maastricht.
The current General Terms apply to any offer, order, or agreement between Maas-sham supermarket and the customer. By concluding a contract between the customer and Maas-sham supermarket, the customer accepts these terms without any reservations.
These conditions are accessible to everyone on the website www.Maassham.nl. In addition, a written copy of these conditions is made available upon request.
Only after written approval by Maas-sham Supermarket, the customer may partly deviate from the General Terms.
Maas-sham Supermarket has the right to change these conditions and the website's contents at all times.
Offers and confirmation
All offers shall be free of obligation; All offers are subject to change. When a product is not available, Maas-Sham Supermarket has the right to cancel the product, and the customer will be notified by e-mail or Whatsapp.
It shall not be possible to bind Maas-Sham Supermarket to her offers if the customer should have understood following the requirements of reasonableness and fairness. According to the usual social and economic life criteria, the offer, or part thereof, obviously contains a mistake or an error in writing.
Offers shall only bind Maas-Sham Supermarket if the customer accepts such, preferably in writing, within thirty (30) days.
If the acceptance deviates (on secondary items) from the offer given, Maas-Sham Supermarket not be bound by it. The agreement shall, in such event, not be concluded by said deviating acceptance unless Maas-Sham Supermarket indicates otherwise.
Special offers or quotations do not automatically apply to reorders.
A compound quotation does not require Maas-Sham Supermarket to deliver part of the goods included in the offer or deliver against a corresponding part of the quoted price.
Order confirmation and agreements
After Maas-Sham Supermarket has received the order, we will confirm the order within one day, unless Maas-Sham
Supermarket cannot reasonably be demanded to comply with the agreement.
As soon as Maas-Sham Supermarket has received the order and payment has been confirmed, the order will be accepted and executed by Maas-Sham within 1-2 working days for all orders shipped via our cars. If a product is (temporarily) out of stock, Maas-Sham has the right to cancel a product or order. Maas-Sham reserves the right not to accept payment, and therefore not to confirm, for whatever reason, any order, including but not limited to reasons resulting from product supply, a problem with the order received, or a problem completing the delivery. However, other problems can also be a reason to cancel the order.
The contract contains each agreement between the customer and Maas-Sham and substitutes any former agreement.
Maas-Sham recognizes that electronic communication may be used to prove the agreement. By accepting these terms, the customer confirms this also.
The total price shown on order is definitive and includes prices of the products, handling costs, packaging, and transport.
shipping via our Cars :
No customs duties or value-added taxes shall be due for deliveries in the European Union.
Only at the customer's special request, Maas-Sham will send a separate invoice to an email address specified by the customer.
Maas-Sham has the right to change prices and correct errors. In case the customer incurs any harm. As a result, the customer will be informed of this fact by e-mail or WhatsApp and has the right to cancel the order within the next two days. However, Maas-sham cannot be held liable for potential (typographical) errors in its prices or conditions.
Shipments by our Cars :
the shipping costs is 4 euro for the order less than 30Euro EX BTW and 33 Euro INCL BTW, for orders more than 30 Euro EX BTW the shipping cost is FREE.
Once the order has been accepted, the shipment will be ready to ship, Our cars will deliver the parcel to the address indicated by the customer within 1-2 working days, Sundays and Public Holidays should be added to delivery time.
The shipment time as described in the order confirmation is an indication, no guarantee. Parcels may be subject to unforeseen delays. Maas-sham has no control over this and cannot be held liable for that.
The customer should sign the Invoice once received the order.
Any postage fines will only be reimbursed if the customer can provide official evidence.
If the damage has occurred during shipment to a product's packaging, which could result in spoilage, the customer needs to report this to Maas-sham within 24 hours. The customer should n